Frequently Asked Questions
We're here to help
How do I know my size?
*Our sizes differ from the convenient wholesale stores.
Please take time for measures - it's important to avoid order faulty and save time to dance - not to wait!
** In case of doubt we recommend taking the bigger size. For EXAMPLE: if most of your measurements are size S, but 1 measurement is in size M - ordering size M is the right way.
Still not sure - talk to us! We are happy to help you to find your size.
BUST
UNDER BUST
WAIST
HIPS
XS
84,5 cm
71,5 cm
63 cm
88 cm
S
87 cm
74 cm
68 cm
93 cm
M
92 cm
79 cm
73 cm
98 cm
L
97 cm
84 cm
78 cm
103 cm
XL
102 cm
89 cm
83 cm
108 cm
XXL
107 cm
94 cm
88 cm
113 cm
How will I get my order?
At the moment we offer following delivery options:
Store pickup
Domestic Shipping
International shipping
The cost of the shipping will be shown at the checkout.
Please pay attention that the delivery time is dependent on your country and will be specified once you received the order confirmation email.
For orders over 10 pieces we offer free shipping.
Shipping Charges
The customer is responsible for all return shipping charges.
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
What's the return policy?
You can exchange items from the order within 14 days from the date of receipt of the parcel.
The condition for the exchange - the product should be unworn, unused & unwashed (no distinct odours, blemishes, signs of wear; not damaged by the transfer of make-up or deodorant), as well as the presence of documents confirming the fact of payment (electronic purchase receipt, invoice, courier receipt or other documents).
If the client wants to exchange goods without specifying a reason (including, did not fit in color, style or size etc.), the cost of delivery in both directions is paid by the client. We recommend you always to rely on our size guide as the sizes may differ from the convenient wholesale stores. In case of doubt always choose the size by the biggest measure, that means - if most of the measures match the size S, but one of the measures match the size M, so choosing M is the right way.
If you make an exchange for reasons beyond your control, the cost of delivery in both directions is paid by the online store.
To exchange goods, you must first inform us of your decision by e-mail or through the official social networks of the online store.
The exchange of goods is carried out within 10 working days from the moment the online store receives the goods from the client.